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Sutherland Quarterly

Fleeced: Canadians Versus Their Banks

Fleeced: Canadians Versus Their Banks

Infuriating customer service.

Chequing accounts that demand exorbitant fees.

Credit cards that charge outrageous rates of interest.

Mutual funds expenses that torpedo your investments.

Loans departments that refuse to support Canada’s small businesses.

These are just a few of the many ways chartered banks abuse their dominant position in the Canadian financial system. Fleeced: Canadians Versus Their Banks is a stunning exposé of the inner workings of our six major banks, demonstrating how they are set up to avoid competing with one another, squeeze their customers, evade risk, stifle innovation, and produce staggering profits that enrich bank executives and shareholders—all to the detriment of the broader Canadian economy.

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